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Player Wellbeing — 768bt's Core Commitment

Responsible Gaming
at 768bt
Play Smart, Stay Safe

At 768bt, we believe that gaming should always be an enjoyable, controlled activity. Our Responsible Gaming programme provides every player in Bangladesh with practical tools, self-assessment resources, and direct access to our 24/7 support team — so you stay in control of your experience at every step.

21+ Age Requirement
24/7 Support Available
৳0 Cost to Self-Exclude
5 Protection Tools

Our Commitment: 768bt operates exclusively for adults aged 21 and above across Bangladesh. We do not permit minors to register or play on our platform under any circumstances. Every account on 768bt is subject to age verification, and we actively monitor gaming patterns to identify players who may need support. If you ever feel that gambling is negatively affecting your life, please contact our team immediately at [email protected] — we are here to help, without judgment.

Six Tools to Keep Your Gaming in Check

768bt gives every registered player direct access to a suite of responsible gaming controls, available at any time from within your account dashboard. No waiting period, no bureaucracy — just immediate protection when you need it.

Deposit Control
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Deposit Limits

Set a maximum amount you are willing to deposit into your 768bt account per day, per week, or per month — denominated in BDT. Once a deposit limit is active, it cannot be increased for a mandatory cooling-off period of 24 hours, ensuring any limit increases are deliberate and considered. Reductions take effect immediately. You can configure your deposit limit for bKash, Nagad, Rocket, Upay, and card deposits independently.

Session Management
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Session Time Limits

Define how long a single uninterrupted gaming session can last on the 768bt platform. When your chosen time limit is reached, the platform will display a clear on-screen notification and, if you do not manually extend the session, will log you out automatically. This tool is designed to prevent the kind of extended, unplanned play that is closely associated with problem gambling behaviour.

Take a Break
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Time-Out Feature

Need a short break from gaming without closing your account permanently? The 768bt Time-Out feature lets you suspend your account for a fixed period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is locked and no deposits, bets, or game sessions can be initiated. Your account balance and history are fully preserved for when the time-out period ends.

Long-Term Protection
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Self-Exclusion

Self-exclusion is the strongest protective tool available on 768bt. It permanently closes your account for a minimum period of 6 months, 1 year, 2 years, 5 years, or permanently. Once a self-exclusion is activated, it cannot be reversed during the chosen exclusion period under any circumstances — not even at your own request. During self-exclusion, 768bt will also suppress all marketing communications to your registered email and phone number.

Spending Awareness
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Loss Limits

Loss limits allow you to cap the total amount you are willing to lose on 768bt over a given daily, weekly, or monthly period. Once your configured loss threshold is reached, no further bets can be placed until the limit period resets. Like deposit limits, loss limits can be reduced immediately but can only be increased after a mandatory 24-hour cooling-off period designed to prevent impulsive decisions.

Activity Insight
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Gaming History & Reality Check

Your full gaming history — including every bet placed, every deposit made, every withdrawal processed, and your net profit or loss for any given period — is available in your 768bt account dashboard at all times. The Reality Check feature can also be configured to show a real-time summary of your current session's activity at regular intervals (every 30, 60, or 90 minutes), keeping you grounded in the facts of your play.

Recognising Problem Gambling Early

Problem gambling can develop gradually and is not always immediately obvious. The following behaviours are recognised warning signs that your gaming activity may have moved beyond healthy entertainment and into territory that warrants professional support.

01

Chasing Losses

Placing larger and larger bets in an attempt to recover money you have already lost is one of the most common and dangerous patterns associated with problem gambling.

02

Gambling with Essential Funds

Using money that is needed for rent, food, utility bills, school fees, or other essential living expenses to fund gambling activity is a serious indicator of a developing problem.

03

Inability to Stop

Finding yourself unable to walk away from a gaming session even when you have decided to stop, or repeatedly failing to stick to limits you have set for yourself, signals a loss of control.

04

Gambling to Escape Stress

Using gambling as a primary way to cope with anxiety, depression, loneliness, work pressure, or family difficulties is a pattern that typically leads to escalating harm.

05

Hiding Gambling Activity

Lying to family members, friends, or colleagues about how much time or money you spend on gambling — or going to lengths to hide your activity — is a strong indicator that your relationship with gambling has become unhealthy.

06

Borrowing to Gamble

Taking loans, using credit cards, or borrowing money from family or friends specifically to fund gambling activity is a financially dangerous pattern that requires immediate attention.

07

Neglecting Responsibilities

Allowing gambling to interfere with your professional responsibilities, academic performance, parental duties, or important personal relationships is a clear sign that gambling has moved outside healthy boundaries.

08

Increasing Bet Sizes for the Same Thrill

Needing to bet progressively larger amounts to achieve the same level of excitement or satisfaction — a pattern known as tolerance — mirrors the tolerance mechanism seen in substance addiction.

Ask Yourself These Questions

This brief self-assessment is not a clinical diagnostic tool, but it can help you reflect honestly on your current relationship with gambling. If you answer "yes" to three or more of these questions, we strongly encourage you to reach out to our support team or a professional counselling service.

Important: If you recognise these patterns in yourself, activating the 768bt Self-Exclusion tool immediately is the fastest way to create the distance you need. Contact [email protected] and our team will guide you through the process within minutes.

Q1
Have you ever spent more money on gambling than you originally intended to spend in a single session?
Q2
Have you ever felt irritable, restless, or anxious when you tried to cut back or stop gambling?
Q3
Have you gambled as a way to escape problems, relieve stress, or improve a low mood?
Q4
Have you ever lied to a family member or friend about the amount of time or money you have spent gambling?
Q5
Have you ever returned to gambling the day after a significant loss in order to try to win the money back?
Q6
Has gambling caused any meaningful problems in your relationships, your work, your finances, or your mental health over the past 12 months?
Q7
Have you ever borrowed money or sold possessions to fund your gambling activity?
Q8
Do you find yourself thinking about gambling very frequently — planning your next session or replaying past sessions — even when you are doing other activities?

Activating Protection Tools on Your Account

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Step 1 — Log In to Your 768bt Account

Visit 768bt.io and log in to your registered account using your username and password. All responsible gaming tools are available directly from within your account area and do not require you to contact support to activate them.

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Step 2 — Navigate to Account Settings

From your account dashboard, navigate to "Account Settings" and then select the "Responsible Gaming" tab. This section contains all available player protection tools, including deposit limits, loss limits, session time limits, the time-out feature, and self-exclusion options.

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Step 3 — Configure Your Chosen Tool

Select the tool you wish to activate and enter your preferred values. For limit-based tools, specify the BDT amount and the period (daily, weekly, or monthly). For time-based tools, select the duration. Review the settings carefully before confirming — reductions are instant while increases carry a mandatory cooling-off period.

Step 4 — Confirm and Receive Email Confirmation

After confirming your settings, 768bt will send an email confirmation to your registered address (Bangladesh Standard Time timestamp included). If you do not receive a confirmation email within 10 minutes, contact [email protected] immediately to verify that your limit has been applied successfully.

Quick Reference — What Each Tool Does

  • Deposit Limit — caps the BDT amount you can deposit per day / week / month
  • Loss Limit — stops betting once your net loss reaches your chosen BDT threshold
  • Session Time Limit — automatically ends sessions that exceed your chosen duration
  • Time-Out — suspends your account for 24 hours up to 30 days while preserving your balance
  • Self-Exclusion — permanently closes your account for a minimum of 6 months; irreversible during the chosen period
  • Reality Check — shows a live session summary every 30, 60, or 90 minutes
  • Gaming History — full transaction and bet history accessible from your dashboard at any time

You Are Never Alone — Support Is Always Available

If you are concerned about your gambling habits — or about those of someone you care about — the following support channels are available to you. All 768bt support interactions related to responsible gaming are handled with complete confidentiality.

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Email Support

Send a confidential responsible gaming enquiry to our dedicated support team. We prioritise all messages flagged as gambling-related concerns and aim to respond within 2 hours (Bangladesh Standard Time).

[email protected]
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Live Chat

Our live chat feature is available 24 hours a day, 7 days a week. If you need to activate a time-out or self-exclusion urgently, our live chat team can initiate the process immediately on your behalf.

Available 24/7 in English
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Self-Exclusion Request

If you want to self-exclude but cannot access your account dashboard for any reason, contact our support team directly. We will process your self-exclusion request manually and confirm it by email within 1 hour.

Processed within 1 hour
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Third-Party Counselling

For players in Bangladesh who need professional psychological support for gambling-related issues, we recommend reaching out to a qualified mental health counsellor or community support organisation in your area (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other major cities all have options available).

Independent professional support

21+ Age Policy: 768bt enforces a strict minimum age of 21 years for all players across Bangladesh. Registration requires a date-of-birth declaration, and accounts may be subject to mandatory identity verification (KYC) at any time. Any account found to belong to a player under the age of 21 will be immediately suspended and all balances forfeited in accordance with our Terms & Conditions. If you are under 21, do not register or attempt to use the 768bt platform. If you are a parent or guardian who believes a minor may have accessed the platform, please contact [email protected] immediately with the subject line "Minor Account Report".

Play Responsibly — Enjoy Every Session

You now have everything you need to game safely on 768bt. Explore our cricket markets, browse slot titles, or head to the live casino — always within limits that work for you.